How to contact First News

We want to make sure that you get the quickest response possible to your enquiry so please read carefully to ensure that your email reaches the right department.

How to contact First News

We want to make sure that you get the quickest response possible to your enquiry so please read carefully to ensure that your email reaches the right department.


FAQs


I have a problem with my subscription. Who can help?

I am a teacher/have a problem with my school subscription. Who can help me?

I am a teacher and I can't access my online account/teaching resources. Who can help me?

How can I contact First News newspaper?

How can I contact the First News website?

I am a child/parent and haven't received my confirmation email. Who should I contact?

I want to advertise with First News. Who should I contact?

I have a markerting enquiry. Who should I contact?

Are you on Twitter and/or Facebook?

I have a news story/ press release. Who should I send it to?

I want to run a competition in First News. Who should I speak to?

I have a school news story, where can I send it?

I have a My Way! story. Where can I send it?

I want to join the News Crew - who can I ask?

I want to do work experience at First News. Who should I ask?

Where can I buy First News?


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How to contact us about your First News subscription

 

Subscriptions and accessing your subscriptions online

Home subscriptions – 0844 8267 338

School subscriptions – 0844 8560 634

Email – Firstnews@servicehelpline.co.uk


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Contact information for Teachers and schools

 

Teachers and school subscriptions

School subscriptions – 0844 8560 634

Email – Firstnews@servicehelpline.co.uk

Online registration problems (schools and teachers only) - Rachel.Henderson@firstnews.co.uk


Teachers' website

Email - Ben.Pulsford@firstnews.co.uk

Nicolette.Smallshaw@firstnews.co.uk


School News stories

Email - Newsdesk@firstnews.co.uk

 

My Way! Stories

Email– Newsdesk@firstnews.co.uk (Please write MY WAY! as subject)


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How to contact First News newspaper

 

Newspaper

First News, Third Floor, Colechurch House, 1 London Bridge Walk, London, SE1 2SX

Switchboard: 020 3195 2000

Email - Newsdesk@firstnews.co.uk


If you have a Twitter account you can follow us @First_News.

If you are over 13 or if you have a parent or guardian who is on Facebook, you can follow us at Facebook/FirstNewsUK 

 

School News, News Crew, Your News stories and press releases

Email - Newsdesk@firstnews.co.uk

 

Competitions

Email - Kirsty.MacDonald@firstnews.co.uk 

 

My Way! Stories

Email – Newsdesk@firstnews.co.uk (Please write MY WAY! as subject)

 

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How to contact the First News website

Kids' website

Including account activation and firstnews.co.uk registration problems, news, competitions, press releases and stories.

Email – website@firstnews.co.uk 

 

Teachers' website

Online registration problems (schools and teachers only) -Rachel.Henderson@firstnews.co.uk


Other schools/teachers queries

Email - Ben.Pulsford@firstnews.co.uk

Nicolette.Smallshaw@firstnews.co.uk


If you have a Twitter account you can follow us @First_News.

If you are over 13 or if you have a parent or guardian who is on Facebook, you can follow us at Facebook/FirstNewsUK 


 

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Advertising

 

Advertising desk: 020 3195 2001

Email – 

Sam.Eads@firstnews.co.uk

Nina.Chaudhry@firstnews.co.uk

 

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Marketing

 

Email – Kelly.Austin@firstnews.co.uk (Publisher)

Emma.Robson@firstnews.co.uk (Direct Marketing Manager)

Rachel.Henderson@firstnews.co.uk (Subscriptions Manager)

 

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My Way! Stories

Email – Newsdesk@firstnews.co.uk (Please write MY WAY! as subject)


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Work Experience

Email - Meg.Stephenson@firstnews.co.uk

 

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Twitter and Facebook

If you have a Twitter account you can follow us @First_News.

If you are over 13 or if you have a parent or guardian who is on Facebook, you can follow us at Facebook/FirstNewsUK 

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Where to buy First News

You can buy First News from all major supermarkets such as Tesco, Morrisons, Sainsbury's, Waitrose and Asda, WHSmith, newsagents and by subscription.